Contact Us

Please note that support is limited to billing issues or helping you download the files for the gift tags you purchased. We are unable to offer assistance with things like troubleshooting printer issues or how to use software, so please don't ask.

If you still need to contact us, and your issue is related to billing or downloading the files, please send an email to Be sure to include the following in your email:

  • Your order number and PayPal email address
  • A detailed description of the issue you are experiencing. Please note that saying you can't download is not a detailed description of the issue. You need to explain the steps you are taking and what is happening including any error messages.